Legals

Terms & Conditions

By accessing and using this service, you agree to and are bound by the terms and conditions of this agreement. Additionally, by using the services of PackGo SAS, you will be subject to any applicable rule or guideline published for such service.

This agreement is effective from the moment of access to the PackGo SAS website. The user may terminate the agreement by disconnecting from the website and destroying any obtained materials.

The user who accesses this website understands and accepts the terms related to its use, as detailed below:

The material on this website is the property of PackGo SAS; all rights are reserved. The information and images presented here may not be reproduced or used without the express consent of PackGo SAS under any circumstances.

The information on this website is exclusively for personal use. The user agrees not to sell, reproduce, modify, alter, or commercially exploit all or part of this website or its content.

The user shall not post terms or use language that is injurious, defamatory, or against good conduct. They shall not transmit information or materials that may violate the rights of a third party or that contain viruses or any other harmful component.

PackGo SAS reserves the right to delete and edit any message or material submitted or sent by the user, in whole or in part.

PackGo SAS makes no verbal or written warranties about the material published on this website, including, but not limited to, information being free from errors or viruses. The use of the information is at the user’s sole risk.

In this regard, PackGo SAS has made all reasonable efforts to ensure the accuracy of the information on this website. PackGo SAS reserves the right to make corrections or complete the information at any time without prior notice to the user.

Under no circumstances will PackGo SAS be liable for damages resulting from the improper use of the materials or information contained on this website.

This agreement is effective from the moment of access to the PackGo SAS website to create your User and Password.

Purpose of the Site:

This website, owned by PackGo SAS, is accessible to micro-entrepreneurs or small businesses from any computer or other electronic device with an internet connection and any browser, by going to https://packgo.com.ar/, where registered users can contract and manage the services detailed in the product description link.

The services are offered and will be provided by PackGo SAS.

The platform and the website may not be used for purposes other than those specifically described and authorized by these Terms and Conditions.

User Registration

Completing the registration form with valid information in all fields is mandatory to use the service. The prospective User must fill it out with accurate, precise, and truthful personal information, committing to update the Personal Data as necessary.

Once registered, the User will receive an email containing a link that redirects to another website. If they are a final consumer (MICRO-ENTREPRENEURS), they will enter their DNI (and/or CUIL) and complete their personal information again. If they are a Company (SMEs), the personal data is automatically provided by the AFIP upon entering the CUIT.

  1. 1.-The user goes to https://packgo.com.ar/
  2. 2.-Selects the option that leads to the registration form.
  3. 3.-Enters their information, accepts the terms and conditions, and clicks OK to continue the process.
  4. 4.-An email with an account activation link is sent to the email provided by the user.

Only individuals who are legally able to enter into contracts, according to the legislation of the Argentine Republic, may register as Users and hire the Services.

In case of a breach of these Terms and Conditions, PackGo SAS may temporarily suspend or permanently disable the User at its sole discretion and judgment. In such cases, PackGo SAS will notify the respective user of the suspension or disablement by email to the registered address on the website and will block access to the site temporarily or permanently as applicable. A temporarily suspended user will not be able to use the site or hire services during the communicated suspension period or until they are notified of the suspension’s removal.

PackGo SAS is NOT responsible for the accuracy of Personal Data provided by its Users. Users guarantee and are responsible, in any case, for the truthfulness, accuracy, validity, and authenticity of the entered Personal Data. PackGo SAS reserves the right to request proof and/or additional data to verify Personal Data.

The user declares under oath that the funds transferred for operations with PackGo SAS originate from lawful activities related to their business. The user acknowledges that PackGo SAS is authorized to request all necessary information to comply with financial intelligence unit regulations related to money laundering (Law 25,246 and related legislation). Accordingly, the user expressly commits to cooperating by providing information, documentation, and reports, as well as all necessary and convenient data for compliance with legal obligations.

Once registered, the User will have a username and password or definitive key that allows personalized, confidential, and secure access. The User may change their access key if desired. The User agrees to maintain the confidentiality of their access key, fully assuming responsibility for maintaining the secrecy of their registered key on this website, which allows for online payment of “Offered Services.” This key is for personal use, and its sharing with third parties does not generate liability for PackGo SAS in cases of misuse.

The User will be responsible for all operations carried out in their Account, as access to it is restricted to the entry and use of their Secret Key, known exclusively to the User.

The User agrees to immediately notify PackGo SAS by reliable and suitable means of any unauthorized use of their Account or any access by unauthorized third parties. It is clarified that the sale, assignment, or transfer of the Key is prohibited under any title, as it is a personal right of the registered person.

PackGo SAS reserves the right to reject any registration request or cancel a previously accepted registration without being obliged to disclose the reasons for its decision and without generating any right to compensation.

Account Opening (Medium Clients)

Once the account is activated, either a CUIT (Company) or DNI (Final Consumer) is required.

CUIT: once entered, the AFIP service retrieves all necessary fiscal and tax data to open the Account (Medium Clients) in the Postal systems (Name or legal name, address, tax ID, province, locality, postal code, tax category).

DNI: all necessary data must be manually entered by the user.

Once the CUIT or DNI is entered and accepted, the Account (Medium Clients) is automatically created in the Postal systems, assigning the client a client ID (their CUIT number and a sub-account number).

The client can now operate with the platform, make purchases, and receive invoices.

If closing their Account (Medium Clients MICROENTREPRENEURS/SMEs) with a positive balance, this amount will be refunded.

Regulation

PackGo SAS is exclusively liable as stipulated in Law 20,216 and its regulatory decree, and the CLIENT waives any right to invoke any other rule, case law, and/or legal doctrine contrary to those legal provisions.

Liability

PackGo SAS is liable to the CLIENT under the terms of Article 30 of Law 20,216 for any loss, misplacement, destruction, pilferage, theft, or intentional damage that postal items may suffer from their receipt by PackGo SAS until delivery to the recipient in cases of dispatch failure or delivery impossibility due to the sender’s fault. In case of total loss, misplacement, pilferage, or destruction of a postal item, or intentional damage to its entire content, PackGo SAS is liable under the terms of Article 30 of Decree 151/1974. In this case, compensation will include the refund of paid rates plus the amount requested by the interested party, which may not exceed ten times the paid rates.

If the content loss is partial, the relationship between the missing and original weight of the parcel will be established, and compensation will be paid in that proportion, unless the interested party requests a lower amount, in which case the latter will apply. The total loss, misplacement, pilferage, theft, or destruction of a postal item with declared value or the total lack of content gives rise to compensation that includes the refund of paid rates, excluding the insurance fee, plus the declared amount, unless it is proven that the real value of the item was less or more than declared, in which case, being an item in violation of current regulations, no compensation will be granted. In cases of partial or total loss, misplacement, pilferage, theft, or destruction, indemnities may be applicable.

Compensation will be paid to the sender when:

  1. 1.-The item has not been delivered to the recipient;
  2. 2.- The recipient, who received the item damaged or pilfered, assigns rights to the sender.

If PackGo SAS fails to provide a service due to causes attributable to the Administration, the sender is entitled to a refund of the rate corresponding to the unfulfilled service.

In cases where PackGo SAS is liable for compensation, refunding amounts, or other financial responsibilities, it will be subrogated by the amount paid to the rights of the person who received the payment.

PackGo SAS is required to reject any item that is visibly damaged and cannot enter such an item into the distribution circuit.

Also, Article 31 of Law 20,216 states that no compensation will be granted when:

  1. 1.-The claim was not made within ten days from the day after the service was requested;
  2. 2.-The items are in violation of current regulations;
  3. 3.-The damage-causing event is attributable to the sender or recipient, or due to an inherent vice of the item or its nature;
  4. 4.-The items are accepted at the sender’s risk;
  5. 5.-In cases of unforeseen circumstances or force majeure;
  6. 6.-The recipient issued a receipt without objection.